Polly.Help for

Five9

Smarter Knowledge for Bots, and Customer

Polly.Help integrates seamlessly with the Five9 platform to deliver structured, AI-powered knowledge directly into agent desktops, co-pilot experiences, and self-service channels.

Whether assisting customers in real time or powering digital journeys, Polly.Help ensures your knowledge is consistent, up to date, and always within reach.

Key Benefits

  • Native integration with Five9 Agent Desktop and Digital Engagement
  • Context-aware knowledge suggestions that guide agents during calls, chats, and emails
  • Unified knowledge for agents, bots, and customers one source, every channel
  • Full content lifecycle control versioning, approvals, ownership, and permissions
  • Accelerated onboarding new agents ramp up faster with guided answers
  • Real-time analytics see what’s working, where gaps exist, and how to improve

Centralized vs. Point Solution

Without a centralized knowledge platform, organizations often maintain separate tools for agents, bots, and FAQs leading to inconsist
  • One update reaches every touchpoint instantly
  • Content stays accurate, governed, and aligned
  • Support becomes smarter, faster, and more scalable
See how Polly.Help enhances Five9 with real-time agent assist, AI-powered search, and connected knowledge for every channel.

Connect your Five9 environment to a centralized, AI-ready knowledge platform and transform the way your organization shares answers.
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More Integrations

We offer native connectors and tailored support for key platforms, enabling fast implementation:
The future-proof solution that
unlocks Seamless Access to
Curated Knowledge Anywhere,
Anytime, and from Any System.

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Polly.Help B.V.

Polly.Help 2025