Polly.Help for knowledge-driven organizations:
Unlock Seamless Access to Accurate Knowledge Anywhere, Anytime.
Are you customer support management, IT management, knowledge management or CIO, and do you recognize these challenges?
The Polly.Help knowledge management platform is hosted on the Amazon Web Services (AWS) cloud infrastructure. AWS has a proven track record in providing reliable, available/ dependable, and scalable cloud solutions and deploys the highest level of security in the industry based on industrial and governmental security practices.
The cutting-edge, future-proof solution that unlocks Seamless Access to Accurate Knowledge Anywhere, Anytime.
Time to competence for new hires
Customer experience rates
Operational and support costs
Contact centre escalations
Polly.Help gave us an immediate 60% percent reduction on standard queries.
Consumer Contact & Care Teamlead
Polly.Help helped us more than halve the after-work time from 4 minutes to 1.5 minutes per call.
Through Polly.Help, our front-line staff can handle more questions themselves and residents have the answer to their question faster.
Paul van Ladesteijn
Services Project Manager