Unlocking Success Stories: How Polly.Help Transforms Businesses

In this case study, we delve into Omrin's journey in waste management and their collaboration with Polly.Help to revolutionize their knowledge management practices. Explore how Polly.Help's platform optimized their...

In the ever-evolving landscape of customer support, Mediahuis Noord (formerly NDC) faced a challenge: managing inquiries efficiently across 40 diverse brands. The existing hodgepodge of systems wasn't cutting it....

In the quest to balance the ever-increasing demand for social housing with customer satisfaction, Social Housing Providers Haaglanden (SVH) embarked on a transformative journey. Polly.Help's knowledge management solution became...

In the world of equestrian sports, KNHS faced a challenge: managing a flood of inquiries. Discover how they harnessed knowledge management to streamline their processes, deliver consistent responses, and...

Discover how BsGW, a Dutch Tax Cooperation, revolutionized its operations with Polly.Help's knowledge management platform. With scattered information hindering their efficiency, BsGW sought to streamline knowledge across systems. Polly.Help's...

Barneveld's journey with knowledge management yielded impressive results. First-line employees witnessed a 25% increase in proficiency, markedly elevating response times and customer satisfaction levels. Notably, a substantial 30% reduction...

Charity Lotteries NV, a prominent entity behind notable lotteries such as the Dutch Postcode Lottery and FriendsLottery, embarked on a transformative journey with Polly.Help. Facing challenges in information provisioning...

Discover the inspiring tale of Nijmegen, the oldest city in the Netherlands. Faced with the challenge of balancing quality and sustainability, they harnessed Polly.Help's knowledge management platform. Starting with...

Heineken, an iconic Dutch brewing giant with a global footprint, embraced Polly.Help's advanced knowledge management solution to revolutionize customer service. Seamlessly integrated across channels, this partnership empowered Heineken's agents...

Mediq, a leading medical supplier operating across 15+ countries, streamlined operations by implementing Polly.Help's knowledge management system. This shift enabled seamless knowledge flow, resulting in a remarkable 35% improvement...

DPD Netherlands, a prominent parcel delivery service, partnered with Polly.Help to enhance customer service. By integrating advanced knowledge management and internal portals into Salesforce Service Cloud, DPD achieved a...

Embarking on an ambitious quest to navigate omnichannel complexity, A.S. Watson, the world's largest health and beauty retailer, turned to Polly.Help's expertise. With a vast portfolio of renowned brands,...

BCC, a major electronics retailer, partnered with Polly.Help to enhance its customer experience and operational efficiency. By implementing Polly.Help's unified knowledge management platform, BCC eliminated knowledge silos and introduced...