Polly.Help for Talkdesk

Empower Talkdesk Agents and Bots with Real-Time, Reliable Knowledge

Polly.Help fully integrates with the Talkdesk platform to deliver AI-enhanced knowledge management directly into the agent workspace and customer-facing interfaces.

With Polly.Help, your agents receive instant, context-aware guidance while your bots and self-service tools pull from the same verified knowledge source all maintained in one place.

Key Benefits

  • Seamless integration into Talkdesk Workspace and Agent Assist
  • Contextual knowledge suggestions surfaced during calls and digital conversations
  • Powerful content governance with centralized ownership, versioning, and validation
  • One knowledge base for agents, bots, co-pilot experiences, and digital channels
  • Reduced training time and improved First Contact Resolution (FCR)

Centralized vs. Point Solution

Rather than maintaining separate knowledge for bots, scripts, and FAQs, Polly.Help ensures all Talkdesk-connected knowledge flows from one curated platform. That means:
  • Consistency across touchpoints
  • Lower maintenance
  • Smarter, more scalable support
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More Integrations

We offer native connectors and tailored support for key platforms, enabling fast implementation:
The future-proof solution that
unlocks Seamless Access to
Curated Knowledge Anywhere,
Anytime, and from Any System.

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Polly.Help B.V.

Polly.Help 2025