Government & Public Sector

Reliable Knowledge for Citizens and Civil Servants Alike

In the public sector, transparency, accessibility, and consistency are essential. Yet many government bodies and municipalities struggle with fragmented knowledge across teams, outdated documents, and growing demands from citizens and internal staff.

Common Challenge

Inconsistent or outdated information published on public websites

Citizens receiving different answers via phone, web, and walk-in service points

Knowledge locked in departmental silos HR, Permits, Procurement, IT, etc.

Long onboarding cycles for new staff due to lack of structured internal resources

Customers bouncing between channels to get a complete answe

How Polly.Help Supports

Polly.Help provides a centralized platform to manage and distribute knowledge across all public-facing and internal channels.

One platform for employees, citizens, and support teams

Multilingual support for diverse populations

Accessibility by design with WCAG 2.1 compliance

Secure and compliant, with ISO27001 and GDPR alignment

Flexible content structures to support everything from HR policies to public FAQs

Proven in Practice

Polly.Help is trusted by leading public sector organizations

With Polly.Help, government and public service organizations can offer faster, more consistent, and more accessible support while significantly reducing the burden on internal teams.

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Preferences

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Statistics

The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.

Marketing

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Government & Public Sector

Common Challenge

How Polly.Help Supports

Proven in Practice

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