Polly.Help for Content Guru

Content Guru’s storm® Agents and AI with Real-Time Knowledge
Polly.Help integrates natively with Content Guru’s storm® CX platform bringing AI-enhanced, curated knowledge management right into agent desktops, chatbots, and self-service interfaces.

One source of truth ensures every interaction is accurate, consistent, and instantly accessible.

Key Benefits

  • Deep storm® integration Contextual knowledge suggestions appear within storm® Agent, storm® CKS forms, and self-service bots
  • Smart, in-flow guidance Agents and bots receive real-time, relevant answers during live voice and digital interactions
  • Centralized governance Unified ownership, version control, and validation keep content accurate and authoritative
  • Single knowledge repository One platform powers agents, bots, AI co-pilots, and external channels
  • Faster ramp-up, higher FCR Lower training time, reduced support escalations, and improved First Contact Resolution

Centralized vs. Point Solution

Rather than building separate answers for storm® workflows, scripts, and FAQs, Polly.Help ensures all storm®-connected knowledge originates from one expertly curated source. This approach delivers:
  • Unmatched consistency across voice, digital, and AI touchpoints
  • Simplified maintenance with no fragmented content silos
  • True scalability updates in Polly.Help propagate to every channel automatically
Watch how Polly.Help surfaces dynamic knowledge inside storm® CKS forms, the agent interface, and bots all in real time.
Discover the full details on the storm® CX Marketplace:
  • Explore All

More Integrations

We offer native connectors and tailored support for key platforms, enabling fast implementation:
The future-proof solution that
unlocks Seamless Access to
Curated Knowledge Anywhere,
Anytime, and from Any System.

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Polly.Help B.V.

Polly.Help 2025