Polly.Help for Content Guru

Empower storm agents and AI with instant, accurate knowledge.
Polly.Help integrates natively with Content Guru’s storm CX platform bringing AI-enhanced, curated knowledge management right into agent desktops, chatbots, and self-service interfaces.

One source of truth ensures every interaction is accurate, consistent, and instantly accessible.

Key Benefits

  • Contextual knowledge suggestions appear within storm DTA, storm CKS forms, and self-service bots
  • Agents and bots receive real-time, relevant answers during live voice and digital interactions
  • Unified ownership, version control, and validation keep content accurate and authoritative
  • One platform powers agents, bots, AI co-pilots, and external channels
  • Faster ramp-up, higher FCR Lower training time, reduced support escalations, and improved First Contact Resolution

Centralized vs. Point Solution

Point-solutions fix isolated problems - but as they stack up, knowledge becomes fragmented, updates take longer, and customer experiences become inconsistent.

Polly.Help brings everything together in one unified platform.
  • One source of truth across all channels
  • Faster updates with no duplication of effort
  • Lower complexity, lower cost, higher scalability
  • Strong governance, permissions, and compliance
Centralizing knowledge with Polly.Help delivers consistent answers, smoother operations, and a future-proof foundation for growth.
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More Integrations

We provide ready-to-go, native connectors for the most widely-used CRMs, contact centers, and communication platforms. That means you can seamlessly embed Polly.Help into your existing stack - no custom development required.
The future-proof solution that
unlocks Seamless Access to
Curated Knowledge Anywhere,
Anytime, and from Any System.

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Polly.Help 2025