Polly.help, a rapidly expanding Dutch startup turned global entity, is actively seeking a dynamic Business Consultant (40 hours) to join our esteemed team. Are you prepared to embark on this invigorating professional journey?
Your Role: Business Consultant
As a Business Consultant at Polly.help, your primary responsibility will be orchestrating the translation of customer aspirations into sophisticated AI-driven knowledge management platforms. Immerse yourself in the realm of Polly.Help, elevating our knowledge management platform and guiding our partners towards unparalleled success.
- Design and implement knowledge management platforms in alignment with client objectives.
- Conduct compelling product demonstrations for prospective clients.
- Actively contribute to the advancement of product development and marketing initiatives.
- Provide steadfast guidance to guarantee the success of our esteemed partners.
- Ensure the continual excellence of our demo environment and oversee seamless system integrations.
- Collaborate in completing RFP documents, leveraging your expertise to support comprehensive responses.
- Offer ad-hoc support to customers, ensuring their ongoing satisfaction and addressing immediate needs.
In just 7 years, Polly.help has emerged as a global force, revolutionizing intelligent IT solutions for knowledge sharing and online communication. Our mission is to enhance the customer experience by simplifying and uplifting knowledge management and sharing.
We are a closely-knit team continually pursuing superior solutions and cutting-edge techniques. We value a harmonious balance between work and leisure, celebrating our collective victories.
What’s in it for You?
- Competitive and market-aligned salary.
- 24 vacation days annually.
- Opportunities for personal and professional development.
- Provision of a laptop and phone.
- Robust pension plan.
- Remote work benefits.
- Option for a leased vehicle.
- Flexibility in work hours and location to foster a healthy work-life balance.
- Proficient in communication.
- Empathetic and adept at problem-solving.
- A team player with the ability to excel independently.
- Demonstrates autonomy with a collaborative spirit.
- Experience with customer services or information management.
- Minimum of an HBO diploma in IT.
- At least 2 years of experience as a (technical) Business Consultant in a similar field.
- Experience or understanding of business systems, including omnichannel contact center systems, CMS, CRM, chatbots, and knowledge management systems.
- Fluent in English and Dutch, and proficiency in German is a plus.
Is this Your Ideal Opportunity?
If this role aligns with your interests, please feel free to reach out to Stefan Mackaaij for additional information, or to apply directly using the form below.
Senior Business Consultant | Polly.Help