Audax - Polly Help

AUDAX Centralized Knowledge & Speed

Empowering Editorial Teams with Centralized Knowledge & Speed

Audax Group, a leading media and publishing company in the Netherlands, needed to streamline its vast editorial knowledge and support workflows.

With disparate systems, content silos, and growing demands from digital and print channels, Audax turned to Polly.Help to unify information, improve accuracy, and boost team productivity.

A Foundation for Modern Publishing Excellence

With Polly.Help at its core, Audax has turned content chaos into clarity supporting better collaboration, faster output, and elevated editorial standards.

Their knowledge platform now drives efficiency, consistency, and confidence across digital and print publishing.

Discover how Polly.Help can power smarter, faster media operations. 

The Challenge

Knowledge scattered across multiple systems Google Drive, intranet sites, and desktop folders

Editors spending excessive time searching for style guides, author instructions, and publication protocols

Inconsistent processes and content formats leading to rework and missed deadlines

Onboarding new editors slowed by fragmented and undocumented procedures

The Polly.Help Solution

Introduced a centralized knowledge platform tailored to editorial workflows housing style guides, checklists, templates, and FAQs

Structured content by department and topic, with clear ownership and version control

Made knowledge available through smart search and templated workflows embedded in daily tools

Published key editorial guidelines and author-facing instructions on the public-facing website using Polly.Help

Enabled continuous improvement with builtin feedback loops and usage analytics

Results

Faster content production with instant access to centralized guides and checklists

Consistent editorial quality reducing errors and ensuring brand-aligned output

Simplified onboarding new editors trained quicker thanks to a structured knowledge base

Fewer internal questions and unnecessary email chains, improving team focus

Self-service support for authors, reducing manual support and improving communication quality

More Case Studies

At Polly.Help, we’re proud of the organizations we support and even prouder of the impact they’ve achieved.

Each of our clients has their own story: a challenge, a solution, and measurable results. From faster onboarding and improved service KPIs to reduced operational friction and smarter AI usage our platform is driving change across sectors.

But don’t just take our word for it. Dive into their experiences and see what’s possible when you centralize knowledge with Polly.Help.

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