Empower your Organization with
AI-Infused Knowledge Management

Polly.Help for knowledge-driven organisations:

Unlock Seamless Access to Accurate Knowledge Anywhere, Anytime.

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Introduction

Knowledge Ascension:
Your Path to Mastery

Welcome to a world of enhanced knowledge management solutions tailored to meet the diverse needs of organizations like yours. Whether you’re just starting your journey or aiming for excellence, our four subscription options ensure you find the perfect fit for your organization’s unique requirements. Discover which tier suits you best and seamlessly progress as your knowledge management needs evolve.
Introduction Section Image

Subsciption tiers

Elevate Your Knowledge Management with One of Our Subscription Tiers and Add-Ons

Our subscription tiers cater to your specific knowledge management needs. Whether you’re starting your journey or striving for excellence, you can choose the subscription that aligns with your current requirements. And as your organization grows and evolves, seamlessly transition from one subscription model to another. Elevate your knowledge management, one tier at a time.

How many Knowledge items are you processing?

Key Features of the ESSENTIAL Subscription

Articles

At the heart of your knowledge base, articles serve as vessels for best-practice knowledge, ready to support your customers and colleagues through help centers or secure portals.

AI-infused Search

Leveraging the power of Natural Language Processing (NLP) and machine learning, this advanced search function enhances your ability to find, discover, and retrieve knowledge resources with unparalleled precision and efficiency.

Reusable Content

Efficiently manage knowledge resources with reusable content, incorporating dynamic fields and content blocks to streamline content creation.

Collections

Streamline knowledge organization by assigning items to appropriately named collections, forging a seamless link between knowledge items and publications.

File Gallery

Effortlessly manage uploaded files and documents within your knowledge base, improving accessibility and organization, with the added option to create folders.

Analytics

Gain valuable insights into publication activities through comprehensive analytics, providing a clear understanding of your knowledge base's dynamics.

Knowledge Portals

Establish both external (help center) and internal (secure portal) publications. Help centers provide web accessibility to knowledge base content, while secure portals grant exclusive access to authorized agents.

Synonyms

Fortify your search capabilities with synonyms, ensuring that alternative keywords are considered for precise matches.

Feedback Loops

Efficiently oversee tasks within the knowledge management platform, including article edits, schedules, agent feedback, and visitor feedback.

Key Features of the ADVANCED Subscription

Articles

At the heart of your knowledge base, articles serve as vessels for best-practice knowledge, ready to support your customers and colleagues through help centers or secure portals.

AI-infused Search

Leveraging the power of Natural Language Processing (NLP) and machine learning, this advanced search function enhances your ability to find, discover, and retrieve knowledge resources with unparalleled precision and efficiency.

Reusable Content

Efficiently manage knowledge resources with reusable content, incorporating dynamic fields and content blocks to streamline content creation.

Collections

Streamline knowledge organization by assigning items to appropriately named collections, forging a seamless link between knowledge items and publications.

File Gallery

Effortlessly manage uploaded files and documents within your knowledge base, improving accessibility and organization, with the added option to create folders.

Analytics

Gain valuable insights into publication activities through comprehensive analytics, providing a clear understanding of your knowledge base's dynamics.

Knowledge Portals

Establish both external (help center) and internal (secure portal) publications. Help centers provide web accessibility to knowledge base content, while secure portals grant exclusive access to authorized agents.

Synonyms

Fortify your search capabilities with synonyms, ensuring that alternative keywords are considered for precise matches.

Feedback Loops

Efficiently oversee tasks within the knowledge management platform, including article edits, schedules, agent feedback, and visitor feedback.

Key Features of the PREMIUM Subscription

Articles

At the heart of your knowledge base, articles serve as vessels for best-practice knowledge, ready to support your customers and colleagues through help centers or secure portals.

AI-infused Search

Leveraging the power of Natural Language Processing (NLP) and machine learning, this advanced search function enhances your ability to find, discover, and retrieve knowledge resources with unparalleled precision and efficiency.

Reusable Content

Efficiently manage knowledge resources with reusable content, incorporating dynamic fields and content blocks to streamline content creation.

Collections

Streamline knowledge organization by assigning items to appropriately named collections, forging a seamless link between knowledge items and publications.

File Gallery

Effortlessly manage uploaded files and documents within your knowledge base, improving accessibility and organization, with the added option to create folders.

Analytics

Gain valuable insights into publication activities through comprehensive analytics, providing a clear understanding of your knowledge base's dynamics.

Knowledge Portals

Establish both external (help center) and internal (secure portal) publications. Help centers provide web accessibility to knowledge base content, while secure portals grant exclusive access to authorized agents.

Synonyms

Fortify your search capabilities with synonyms, ensuring that alternative keywords are considered for precise matches.

Feedback Loops

Efficiently oversee tasks within the knowledge management platform, including article edits, schedules, agent feedback, and visitor feedback.

Key Features of the EXCELLENCE Subscription

Articles

At the heart of your knowledge base, articles serve as vessels for best-practice knowledge, ready to support your customers and colleagues through help centers or secure portals.

AI-infused Search

Leveraging the power of Natural Language Processing (NLP) and machine learning, this advanced search function enhances your ability to find, discover, and retrieve knowledge resources with unparalleled precision and efficiency.

Reusable Content

Efficiently manage knowledge resources with reusable content, incorporating dynamic fields and content blocks to streamline content creation.

Collections

Streamline knowledge organization by assigning items to appropriately named collections, forging a seamless link between knowledge items and publications.

File Gallery

Effortlessly manage uploaded files and documents within your knowledge base, improving accessibility and organization, with the added option to create folders.

Analytics

Gain valuable insights into publication activities through comprehensive analytics, providing a clear understanding of your knowledge base's dynamics.

Knowledge Portals

Establish both external (help center) and internal (secure portal) publications. Help centers provide web accessibility to knowledge base content, while secure portals grant exclusive access to authorized agents.

Synonyms

Fortify your search capabilities with synonyms, ensuring that alternative keywords are considered for precise matches.

Feedback Loops

Efficiently oversee tasks within the knowledge management platform, including article edits, schedules, agent feedback, and visitor feedback.

Add-ons

Subscription add-ons

Enhance your subscription experience with optional add-ons tailored to your needs. Elevate your chosen tier by incorporating specialized features for a personalized and comprehensive solution. Explore the possibilities of customization within our subscription offerings
Enhance your subscription experience with optional add-ons tailored to your needs. Elevate your chosen tier by incorporating specialized features for a personalized and comprehensive solution. Explore the possibilities of customization within our subscription offerings
Enhance your subscription experience with optional add-ons tailored to your needs. Elevate your chosen tier by incorporating specialized features for a personalized and comprehensive solution. Explore the possibilities of customization within our subscription offerings
Enhance your subscription experience with optional add-ons tailored to your needs. Elevate your chosen tier by incorporating specialized features for a personalized and comprehensive solution. Explore the possibilities of customization within our subscription offerings
Enhance your subscription experience with optional add-ons tailored to your needs. Elevate your chosen tier by incorporating specialized features for a personalized and comprehensive solution. Explore the possibilities of customization within our subscription offerings
Enhance your subscription experience with optional add-ons tailored to your needs. Elevate your chosen tier by incorporating specialized features for a personalized and comprehensive solution. Explore the possibilities of customization within our subscription offerings
Enhance your subscription experience with optional add-ons tailored to your needs. Elevate your chosen tier by incorporating specialized features for a personalized and comprehensive solution. Explore the possibilities of customization within our subscription offerings

Implementation

Professional Services

At Polly.help, our implementation team adheres to a robust PRINCE2 Agile-based methodology, ensuring a blend of flexibility and efficiency in deployment.

Kick-off

Design Phase

Build Phase

Training

Test Phase

Go-live

Content import

Effortlessly migrate your content repositories to our platform using our custom script. It preserves formatted content, taxonomy, internal links, and associated files like images and attachments, ensuring a smooth transition.

Content Optimization

Enhance your knowledge base content with our specialized Content Optimization Service. Our experts use AI solutions to continuously improve your Knowledge Management (KM) framework, delivering optimal results.

System Integrations

Customize and integrate our knowledge management platform to meet your specific needs. Our professional services and product development team will address your requests individually, providing a tailored solution for your business.

Interim Services

Navigate change management intricacies with our interim services. Collaborate with management consultants to establish processes, responsibilities, and work procedures aligned with your knowledge management objectives. Integrate effective change management strategies into your business seamlessly.

Transform you business

Professional Services Add-Ons

Enhance your implementation journey with our professional services add-ons, extending beyond our default product-technical implementation process. Tailored to assist clients in achieving their business goals, these services support the implementation process and help establish a well-organized knowledge structure along with associated Knowledge Management (KM) processes. Elevate your experience and propel your business forward with our comprehensive suite of professional services.
Demo

Experience the power of a transformed knowledge management process: book your demo

Frequently asked questions

Everything you need to know about the product and billing.
Our subscription model includes a diverse range of tiers: ESSENTIAL, ADVANCED, PREMIUM, EXCELLENCE, and ENTERPRISE, providing comprehensive solutions to meet various organizational needs.
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Experience the power of a transformed knowledge management process: book your demo